Heather Frommack, MS, RDN, CPTD

Bridging differences, building connections: Neuroscience-backed assessments, training, and consulting solutions that drive personal and organizational transformation.

Through Assessments, Facilitation, Coaching and Consulting, I Help People and Organizations:

  1. Explore Cultural Value Dimensions
    Understand 10 key cultural dimensions and their impact on connection, collaboration, and communication
  2. Navigate Cultural, Personality, and Team Dynamics
    Decode personality-driven behaviors and cultural influences. Adapt relational skills and leadership style for effective impact
  3. Develop Intercultural Effectiveness
    Acquire essential skills to thrive in diverse, multicultural environments.
  4. Boost Your Cultural Intelligence (CQ)
    Enhance your ability to work effectively across cultures.
  5. Optimize Team Performance
    Leverage Working Genius, DISC, and Cultural Intelligence (CQ) for tailored team effectiveness strategies.
  6. Embrace Differences
    Build adaptability for working with varied cultures, personalities, and team dynamics.
  7. Develop Perspective-Taking Skills
    Uncover the normal cognitive processes behind biases and develop skills to mitigate their impact on relationships and decision-making.
  8. Overcome Blind Spots
    Discover effective strategies to identify and address personal and cultural blind spots.
  9. Experience Transformative Learning
    Engage in a warm, psychologically safe environment. Empower deeper connections and effective collaboration skills.

What is Cultural Intelligence, or CQ?

Cultural Intelligence (CQ) is the ability to recognize and adapt to cultural differences. CQ is a globally recognized approach to assess and improve effectiveness across cultural differences.

Testimonials

We build strong relationships and listen to feedback

Alex Russell, VP Finance

Heather, thank you for leading this (two-day leader assimilation and team-building) exercise. It was truly impactful, and as my team mentioned, this was the first time they've felt recognized and united as a cohesive team.

This marks a strong beginning in shaping a tangible finance organization - one with clear vision, direction, expectations and objectives. Most importantly, it has sparked meaningful conversations.

I am eager to continue this journey. Once again, thank you for your exceptional work. It was truly world-class and I believe many othe teams across the organization would benefit greatly from a similiar experience.

Suzanne Stephens,

VP Communications & Marketing

Heather exemplifies what it means to be a life-long-learner—always pursuing new avenues of understanding, growth, and improvement.

She added DiSC and CQ certifications to her already robust toolbox to the benefit of our staff.

I found the CQ training she offered our staff to be incredibly helpful—giving me greater insight into better understanding and managing the team I oversee, inter-departmental relationships, and the families we serve, as well as understanding and application within our broader cultural context

Michelle Shaw,

Attorney & Educational Entrepreneur

In the area of cross-cultural bridge-building, we need people who can humbly learn from others.  We need people who have a deep desire to facilitate the development of true relationships across cultures.  Heather is one of those people.  She is thoughtful and strategic when it comes to these issues.

As someone coming from the academic world, I find Heather to be scholarly in her approach.  And, as someone involved in assisting others with cultural awareness, I believe that Heather is on point.  She has developed a framework within which she can help bring about sincere relationships wherein people see the benefits of engaging in the tough work of breaking down barriers.  Instead of an approach in which people are simply forced to respect the cultures of others, Heather has developed an approach where there can be true buy-in by all of those involved.  

Eamon Kelly,

PHD Associate Dean of Research

Heather demonstrated creative agility and expertise in adult learning theory. She takes an innovative and energetic approach to learning and problem solving-even proposing her own novel learning theory designed to generate epiphany as a learning outcome. She is deeply curious.

In the decades I’ve been a professor in the master’s degree program, Heather is alone in proposing and developing a novel learning theory.

At graduation, Heather was recognized as one of the top students in the Master of Science in Educational Psychology program.

I strongly recommend Heather to you if you are seeking a professional with a deep knowledge of how people learn in different settings who has both qualitative and quantitative research training.

Chris Davidson, Corporate Strategist and Municipal Consulting, Government and Public Relations

Heather conducted a “Working Genius” assessment and team building exercise for a statewide board I sit on. The whole team LOVED her session and I found her to be extremely professional, engaging, and genuine. She made such a positive impression that I subsequently asked her to partner with my company on other initiatives. Heather has incredible skills in the arts of facilitation, training, and human connection. If you are a business owner, a corporate executive, or a nonprofit board member, I highly recommend bringing Heather in to enhance your organization’s culture and inspire your team to greater levels of success.

Gerard Ruff, Pastor CWCI, Owner Morgan & Marie's Jewelry, Black History 365 Curriculum, Intl. Speaker,

I highly recommend Heather as a cultural intelligence instructor. Her presentation to the leadership team at Cornerstone Worship Center in Hampton, Virginia, was not only insightful but also culturally formational. Heather's expertise in cultural intelligence significantly contributed to the development of our team's awareness and understanding. Our effectiveness in relating culturally to the communities of our nation and countries that we serve has greatly been enhanced through her valuable insights and guidance. I believe her workshops are invaluable for anyone seeking to enhance cultural competence in a meaningful and impactful way.

Adjunct Professor of Law, Senior Counsel for Global Outreach

I found Heather to be a brilliant, compassionate, and caring colleague. She is highly inquisitive and analytical cutting to the core of complex issues quickly. She was entrepreneurial and sought to solve problems and serve others with innovation and creativity while focusing on the core business needs of our organization. She sought to improve her capability by pursuing a master's degree in relevant subjects and conducting highly relevant research. Heather was a joy to work with and would be an asset to any company making for a better work environment as well as enriching the lives of everyone she comes into contact with.

Founder, Online K-12 Spanish creator, Educational Business strategist, Speaker, Hispanic Outreach Coordinator

Heather is an excellent instructor and trainer with anything related to CQ knowledge. She is passionate about building bridges among cultures, leaders, and organizations. I recommend anyone looking to improve relationships in the workplace or any space through cultural intelligence knowledge do not hesitate to reach out to Heather Frommack. Her presentations have the power to transform minds and culture.